{"id":6807,"date":"2026-09-22T22:03:15","date_gmt":"2026-09-22T15:03:15","guid":{"rendered":"https:\/\/forwarder.ai\/blog\/?p=6807"},"modified":"2026-09-23T14:00:18","modified_gmt":"2026-09-23T07:00:18","slug":"delivery-note-adalah","status":"publish","type":"post","link":"https:\/\/forwarder.ai\/blog\/delivery-note-adalah\/","title":{"rendered":"Mengenal Delivery Note dalam Logistik dan Bedanya dengan DO &#038; PO"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Delivery note (DN) adalah sebuah dokumen yang berisi informasi mengenai barang yang dikirim kepada penerima. Dokumen ini juga dapat menjadi referensi bagi pihak penerima ketika melakukan receiving dan mencocokkan barang dengan pesanan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Delivery note sering ditemukan dalam proses outbound logistics, mulai dari warehouse melakukan picking dan packing hingga barang tiba di lokasi customer. DN juga sering dianggap sama dengan surat jalan, delivery order (DO), atau bahkan purchase order (PO). Padahal, masing-masing dapat memiliki fungsi dan waktu penggunaan yang berbeda. Mari ketahui lebih dalam tentang DN di sini!<\/span><\/p>\n<h2><b>Apa Itu Delivery Note?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Delivery note (DN) adalah dokumen yang menyertai pengiriman barang dari pengirim kepada penerima dan berisi informasi mengenai barang yang dikirim. Informasi di dalamnya dapat mencakup nama barang, <\/span><a href=\"https:\/\/forwarder.ai\/blog\/sku-adalah\/\"><span style=\"font-weight: 400;\">SKU<\/span><\/a><span style=\"font-weight: 400;\">, quantity, satuan barang, nomor pesanan, serta identitas pengirim dan penerima.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Delivery note biasanya dibuat ketika barang akan dikirim dari supplier, distributor, warehouse, atau penjual kepada customer. Fokus utama DN adalah barang yang dikirim, bukan nilai transaksi atau tagihan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sebagai contoh, sebuah perusahaan membeli 500 unit produk dari supplier. Setelah pesanan siap dikirim, supplier menyiapkan barang dan delivery note yang mencantumkan 500 unit produk tersebut. Dokumen kemudian dibawa bersama barang menuju warehouse milik pembeli. Ketika barang tiba, tim receiving dapat menggunakan DN untuk memeriksa apakah barang yang datang sesuai dengan informasi pengiriman.<\/span><\/p>\n<h2><b>Apa Fungsi Delivery Note dalam Logistik?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Delivery note membantu berbagai aktivitas dalam proses pengiriman dan penerimaan barang.<\/span><\/p>\n<h3><b>1. Sebagai dokumen pendamping pengiriman<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Delivery note dapat dibawa bersama barang selama perjalanan dari lokasi pengirim menuju penerima. Dokumen ini membantu memberikan informasi mengenai isi pengiriman kepada pihak yang menangani barang.<\/span><\/p>\n<h3><b>2. Menjelaskan detail barang yang dikirim<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">DN mencantumkan informasi seperti nama barang, SKU, quantity, dan satuan sehingga penerima dapat mengetahui detail cargo yang seharusnya diterima.<\/span><\/p>\n<h3><b>3. Membantu proses receiving di warehouse<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Ketika barang tiba di warehouse, tim receiving dapat menggunakan DN sebagai referensi untuk memeriksa barang sebelum melakukan pencatatan penerimaan.<\/span><\/p>\n<h3><b>4. Membantu memeriksa kesesuaian barang<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Penerima dapat membandingkan barang aktual dengan informasi pada delivery note. Jika terdapat barang kurang, salah item, atau kerusakan, discrepancy dapat dicatat untuk ditindaklanjuti.<\/span><\/p>\n<h3><b>5. Mendukung traceability pengiriman<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Nomor dan informasi pada DN dapat digunakan untuk menelusuri suatu pengiriman dan menghubungkannya dengan dokumen lain seperti PO, DO, maupun GRN.<\/span><\/p>\n<h2><b>Apa Saja Isi Delivery Note?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Format delivery note dapat berbeda berdasarkan perusahaan dan jenis pengiriman. Namun, beberapa informasi yang umum dicantumkan antara lain:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Nomor delivery note:<\/b><span style=\"font-weight: 400;\"> Nomor referensi unik untuk mengidentifikasi dokumen pengiriman.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tanggal pengiriman:<\/b><span style=\"font-weight: 400;\"> Menunjukkan kapan barang dikirim.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Nama dan alamat pengirim:<\/b><span style=\"font-weight: 400;\"> Informasi pihak yang mengirimkan barang.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Nama dan alamat penerima:<\/b><span style=\"font-weight: 400;\"> Informasi lokasi atau pihak yang menerima barang.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Nomor purchase order:<\/b><span style=\"font-weight: 400;\"> Dicantumkan jika pengiriman berkaitan dengan PO tertentu.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Nomor delivery order:<\/b><span style=\"font-weight: 400;\"> Dicantumkan jika perusahaan menggunakan DO sebagai bagian dari proses pengiriman.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Nama atau SKU barang:<\/b><span style=\"font-weight: 400;\"> Identitas barang yang dikirim.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Quantity:<\/b><span style=\"font-weight: 400;\"> Jumlah barang yang dikirim.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/forwarder.ai\/blog\/unit-of-measure-adalah\/\"><b>UoM<\/b><\/a><b>:<\/b><span style=\"font-weight: 400;\"> Satuan barang seperti pcs, carton, kg, atau pallet.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Batch atau lot number:<\/b><span style=\"font-weight: 400;\"> Digunakan jika barang membutuhkan pelacakan berdasarkan batch atau lot.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Informasi pengiriman:<\/b><span style=\"font-weight: 400;\"> Dapat mencakup nomor kendaraan atau informasi lainnya sesuai kebutuhan perusahaan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tanda tangan penerima:<\/b><span style=\"font-weight: 400;\"> Digunakan sebagai konfirmasi bahwa barang telah diterima.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Catatan discrepancy:<\/b><span style=\"font-weight: 400;\"> Digunakan untuk mencatat barang rusak, kurang, atau ketidaksesuaian lainnya.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Tidak semua delivery note harus memiliki seluruh informasi tersebut. Formatnya biasanya disesuaikan dengan SOP perusahaan, jenis barang, dan kebutuhan sistem logistik yang digunakan.<\/span><\/p>\n<h2><b>Apakah Delivery Note Sama dengan Surat Jalan?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Delivery note dan surat jalan sering dianggap sama karena keduanya sama-sama digunakan untuk menyertai proses pengiriman barang dan memberikan informasi mengenai muatan yang dikirim.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dalam praktik bisnis di Indonesia, delivery note sering digunakan sebagai istilah bahasa Inggris untuk dokumen yang secara fungsi menyerupai surat jalan. Keduanya dapat sama-sama mencantumkan informasi seperti pengirim, penerima, barang, quantity, dan tanggal pengiriman.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Namun, istilah dan format dokumen dapat berbeda antarperusahaan. Surat jalan umumnya digunakan dalam konteks administrasi pengiriman barang di Indonesia dan dapat menjadi dokumen pendamping kendaraan selama proses distribusi. Sementara itu, delivery note merupakan istilah yang lebih umum digunakan dalam transaksi dan komunikasi logistik berbahasa Inggris.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Karena itu, jika sebuah perusahaan menyebut dokumen pengiriman sebagai delivery note, dokumen tersebut belum tentu memiliki format yang sama persis dengan surat jalan perusahaan lain.<\/span><\/p>\n<h2><b>Perbedaan Delivery Note, DO, dan GRN<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Delivery note, delivery order (DO), dan Goods Receipt Note (GRN) sering membingungkan karena ketiganya dapat muncul dalam satu rangkaian proses pemenuhan pesanan dan pengiriman barang.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ketiganya memang sama-sama berkaitan dengan pergerakan barang dan dapat memuat informasi seperti nama barang, quantity, atau pihak yang terlibat. Namun, fokus penggunaannya berbeda.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Delivery Note (DN):<\/b><span style=\"font-weight: 400;\"> Dokumen yang umumnya menyertai barang ketika dikirim dan mencatat detail barang yang dikirim kepada penerima.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/forwarder.ai\/blog\/delivery-order\/\"><b>Delivery Order (DO)<\/b><\/a><b>:<\/b><span style=\"font-weight: 400;\"> Dokumen yang dapat berfungsi sebagai dasar atau instruksi untuk pengeluaran maupun penyerahan barang kepada pihak tertentu. Dalam beberapa perusahaan, DO digunakan sebagai dasar warehouse menyiapkan barang untuk dikirim.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><a href=\"https:\/\/forwarder.ai\/blog\/mengenal-goods-receipt-note-grn\/\">Goods Receipt Note (GRN)<\/a>:<\/b><span style=\"font-weight: 400;\"> Dokumen atau catatan yang dibuat oleh pihak penerima untuk merekam hasil penerimaan barang setelah proses receiving dilakukan.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Perlu diperhatikan bahwa delivery order tidak selalu memiliki arti yang sama di setiap konteks. Dalam proses distribusi, DO dapat menjadi instruksi pengiriman. Sementara dalam industri pelayaran dan kepelabuhanan, delivery order juga dapat merujuk pada dokumen yang berkaitan dengan pengeluaran atau penyerahan cargo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Karena itu, penggunaan istilah DO perlu dilihat berdasarkan konteks perusahaan atau industri yang bersangkutan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Secara sederhana, alurnya dapat digambarkan sebagai:<\/span><\/p>\n<p><b>PO \u2192 DO \u2192 Warehouse menyiapkan barang \u2192 Delivery Note \u2192 Pengiriman \u2192 Receiving \u2192 GRN<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Namun, tidak semua perusahaan menggunakan seluruh dokumen tersebut. Beberapa perusahaan dapat menggabungkan fungsi tertentu atau menggunakan istilah berbeda untuk dokumen yang serupa.<\/span><\/p>\n<h2><b>Perbedaan Delivery Note dan Purchase Order (PO)<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Delivery note dan purchase order (PO) sering dianggap sama karena keduanya dapat mencantumkan informasi mengenai barang, quantity, supplier, dan buyer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Padahal, keduanya digunakan pada tahap yang berbeda dalam proses pengadaan dan pengiriman.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Purchase Order (PO):<\/b><span style=\"font-weight: 400;\"> Dokumen yang dibuat oleh buyer untuk memesan barang atau jasa kepada supplier.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Delivery Note (DN):<\/b><span style=\"font-weight: 400;\"> Dokumen yang digunakan untuk menyertai pengiriman barang dari supplier kepada buyer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">PO menunjukkan barang yang dipesan, sedangkan DN menunjukkan barang yang dikirim.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">PO biasanya dibuat sebelum supplier mengirimkan barang, sedangkan DN digunakan ketika barang telah disiapkan untuk dikirim.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Contohnya, buyer membuat PO untuk 500 unit barang. Supplier kemudian menyiapkan pengiriman dan menerbitkan delivery note yang mencantumkan 500 unit tersebut.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ketika barang tiba, warehouse melakukan pemeriksaan. Jika hanya 490 unit yang benar-benar diterima, hasil receiving tersebut dapat digunakan sebagai dasar pembuatan GRN sesuai prosedur perusahaan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dengan demikian, satu rangkaian transaksi dapat memiliki tiga informasi penting:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">PO = apa yang dipesan<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">DN = apa yang dikirim<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">GRN = apa yang diterima<\/span><\/li>\n<\/ul>\n<h2><b>Tips Mengelola Delivery Note<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Pengelolaan DN yang baik membantu mengurangi kesalahan dalam proses pengiriman dan receiving.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pastikan quantity sesuai:<\/b><span style=\"font-weight: 400;\"> Quantity pada DN harus sesuai dengan barang yang benar-benar akan dikirim.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cocokkan SKU dan deskripsi barang:<\/b><span style=\"font-weight: 400;\"> Kesalahan SKU dapat menyebabkan barang yang diterima berbeda dari pesanan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Gunakan nomor referensi yang jelas:<\/b><span style=\"font-weight: 400;\"> Hubungkan DN dengan PO, sales order, atau DO jika dokumen tersebut digunakan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pastikan informasi penerima benar:<\/b><span style=\"font-weight: 400;\"> Kesalahan alamat atau pihak penerima dapat menyebabkan masalah dalam proses delivery.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Catat discrepancy:<\/b><span style=\"font-weight: 400;\"> Jika barang kurang, rusak, atau terdapat ketidaksesuaian lainnya, catat informasi tersebut agar dapat ditindaklanjuti.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Simpan dokumen dengan baik:<\/b><span style=\"font-weight: 400;\"> DN dapat diperlukan untuk tracking, audit, rekonsiliasi inventory, atau penyelesaian dispute dengan customer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Gunakan sistem digital jika tersedia:<\/b><span style=\"font-weight: 400;\"> Integrasi DN dengan <\/span><a href=\"https:\/\/forwarder.ai\/blog\/warehouse-management-system\/\"><span style=\"font-weight: 400;\">WMS<\/span><\/a><span style=\"font-weight: 400;\">, ERP, atau sistem transportasi dapat membantu mengurangi input manual dan meningkatkan visibility pengiriman.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pastikan DN mudah ditelusuri:<\/b><span style=\"font-weight: 400;\"> Nomor DN sebaiknya dapat dikaitkan dengan transaksi lain seperti PO, DO, dan GRN.<\/span><\/li>\n<\/ul>\n<h2><b>Sudah Paham Tentang Delivery Note?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Jadi, delivery note adalah dokumen yang menyertai pengiriman barang dari pengirim kepada penerima dan mencatat detail barang yang dikirim. Dalam logistik, DN membantu proses outbound, pengiriman, receiving, pemeriksaan quantity, dan traceability barang.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Delivery note sering memiliki fungsi yang mirip dengan surat jalan, tetapi penggunaan istilah dan formatnya dapat berbeda antarperusahaan. Sementara itu, delivery order (DO) dapat digunakan sebagai dasar atau instruksi pengiriman, sedangkan GRN mencatat hasil penerimaan barang.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Delivery note juga berbeda dari purchase order. PO menunjukkan barang yang dipesan, DN menunjukkan barang yang dikirim, dan GRN menunjukkan barang yang diterima.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Melalui prosedur pengelolaan dokumen yang akurat, perusahaan dapat menjaga koordinasi antara supplier, warehouse, purchasing, transporter, customer, dan tim receiving, sekaligus meningkatkan akurasi inventory dan visibility dalam proses distribusi.<\/span><\/p>\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube forwarder-youtube-lite-embed\"><div class=\"wp-block-embed__wrapper\"><div class=\"forwarder-youtube-lite\" data-youtube-id=\"mWki-6J3Mxs\"><a class=\"forwarder-youtube-lite__link\" href=\"https:\/\/www.youtube.com\/watch?v=mWki-6J3Mxs\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Putar video: Logistik Tanpa Drama: forwarder.ai | Short Ver\"><img src=\"https:\/\/i.ytimg.com\/vi_webp\/mWki-6J3Mxs\/maxresdefault.webp\" width=\"1280\" height=\"720\" loading=\"lazy\" decoding=\"async\" alt=\"\"><span class=\"forwarder-youtube-lite__play\" aria-hidden=\"true\"><\/span><\/a><\/div><\/div><\/figure>\n\n\n<div class=\"wp-block-group alignfull has-text-color has-background is-layout-flow wp-container-core-group-is-layout-9c51073a wp-block-group-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-left-radius:24px;border-bottom-right-radius:24px;color:#000000;background-color:#ffffff;min-height:0px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:0;padding-bottom:var(--wp--preset--spacing--50);padding-left:0\">\n<h3 class=\"wp-block-heading has-text-align-center has-ast-global-color-0-color has-ast-global-color-4-background-color has-text-color has-background has-link-color wp-elements-1\" id=\"schedule-a-visit\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);font-size:24px;line-height:1\"><strong><strong><strong>Kirim Barang Tanpa Ribet. Semua Bisa dari Satu Platform!<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0;font-size:14px;line-height:1\">Nikmati voucher hingga 200K untuk pengiriman pertamamu. Langsung berlaku dan otomatis terpotong saat checkout.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-cbcdc57d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 is-style-fill\"><a class=\"wp-block-button__link has-ast-global-color-4-color has-ast-global-color-0-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/forwarder.ai\/article-voucher-claim\" style=\"border-radius:50px\" target=\"_blank\" rel=\"noreferrer noopener\">Dapatkan Diskon!<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0\">Feeling enlightened? 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